The Center sought a solution facilitating patient-physician interaction and efficient data sharing regarding dialysis. They needed a 24/7 accessible tool for patients to submit health measurements and receive medical feedback.

The system also needed to store patient information in Salesforce, syncing with the primary healthcare database according to the FHIR standard.

After discussions with the client, Redtag chose to develop a customizable Salesforce application for healthcare providers and a secure, uniform experience cloud for patients, with flexibility for personalized updates. Redtag created custom components to automatically identify patient types and assist in dialysis. This solution involved organizing and accessing patient data through Salesforce, with interactive gauges for a comprehensive overview and comparative analysis of test results.

Within those interactive gauges, the users could access the page with a detailed automated analysis of test results and their interpretation, and see whether they needed a doctor’s visit. 

The developed solution also allows users to manually enter data that Salesforce would later synchronize with the general national healthcare database. To keep electronic health records (EHR) of the patients constantly updated and provide the possibility to send data back to the clinic FHIR servers, an integration according to HL7 standard was built using Apex.

Over the course of the project implementation, all the data protection standards have been observed and data security was improved with 2FA.