Success brings its own challenges. Despite Canon Medical's proven expertise in medical innovations, their path wasn't without some teething problems. While possessing interactive dashboards and powerful predictive models for sales tracking, Canon Medical hit a snag with their CRM analytics tools. What seemed like a well-oiled machine required continual enhancements, with persistent updates being the fuel to keep it running as smoothly as the clients' MRIs.

Canon Medical aimed to amplify its sales performance analysis, but were mired in a set of challenges, including:

• The need for consistent CRM dashboard updates to reflect market changes;
• Timely integration of features for newly inducted team members;
• Resolution of critical bugs affecting data accuracy and user access.

Zeroing in on these glitches, Redtag set out to bring Canon Medical's CRM dashboard up to speed. Meticulously, Redtag sketched a plan that was meant to resolve all issues and put CRM analytics on the right track. Our approach included regular updates, bug fixes, and the introduction of innovative features, all tailored to enhance the CRM dashboard's effectiveness and user experience

Not settling for off-the-rack solutions, the team worked in overdrive to deliver:

• Consistency: On-the-dot monthly updates keeping the CRM analytics dashboard consistently updated to reflect monthly, quarterly, and annual changes, including integration for new members;
• Collaboration: Teaming up across departments to provide comprehensive updates in a timely manner;
• Bug Fixes: Resolving issues such as incorrect budget conversions, dataflow failures, and errors in user access rights with a rapid-fire response;
• Novel Feature Development: Rendering a new predictive analytics for monitoring Budget vs Order Income across Europe.‍
• User Experience: Polishing the user experience to perfection, providing higher satisfaction rates.