Mysolution’s Growth with Redtag Staff Augmentation

Mysolution’s strategic partnership with Redtag effectively enhanced their Salesforce project through targeted staff augmentation services

About:

Mysolution, a leading provider of talent management solutions based on Microsoft and Salesforce technology, faced a challenge. Their Salesforce department started as a small project but quickly became central to their services. This rapid expansion called for a skilled team to support and grow the Salesforce platform effectively.

Industry:

Consulting Services

Partners since:

CLOUDS & TECHNOLOGIES:

Salesforce Sales Cloud

Apex

LWC

Digital Experience Cloud

Sfdx

Integrations

UI/UX

The challenges

The Fork in the Road

With its Salesforce product gaining traction and importance, Mysolution needed to efficiently expand its team. They were looking for talented experts who were not only skilled in Salesforce but were also committed to the project for the long haul. The aim was to ensure that the rapidly growing Salesforce department could meet the increasing demands without compromising on quality or functionality.

This required not only augmenting the team with qualified talent but also managing the complexities associated with scaling a technology solution that had become a core product within Mysolution's service offerings. Key challenges included integrating new team members with existing workflows, maintaining high standards of product development in a fast-paced environment, and ensuring that all technical solutions aligned with the strategic business objectives.

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The solution

Setting the Stage for Success

Responding to Mysolution's needs, Redtag stepped in to provide a team of experts specialized in various Salesforce areas, including integration, package development, UI/UX, and community engagement. We started with one full-time developer, and over three years, our team expanded to include three Senior Developers and two QA professionals.

Redtag’s approach was hands-on and involved being highly adaptable to constantly evolve the product while ensuring it remained easy to maintain and secure. Through our expertise, we aimed to enhance the product's user interface (UI) and user experience (UX), making it more intuitive and efficient for users.

Applied strategy was multi-faceted, including the following solutions:

Infrastructure Overhaul: Aiding Mysolution in upgrading from Lightning Components to Lightning Web Components, keeping them aligned with the latest Salesforce technologies;
Custom UI/UX Design: Development of custom user interfaces and user experience workflows to enhance interactivity and user satisfaction;
Advanced Data Analysis Tools: Integration of advanced data analysis and reporting tools for real-time insights and decision-making;‍
Continuous Improvement Plan: Following Mysolution’s roadmap for ongoing updates and improvements, to keep up with Salesforce's evolving technology landscape.

VIDEO REVIEW

MySolution’s Success Story: Video Review from Joost CTO Mysolution

The RESULT

A Tale of Two Teams: Outcomes and Achievements

The collaboration between Mysolution's vision and Redtag's expertise has been quite successful. Our teams worked closely together, sharing ideas and solutions at every stage of the project.

This partnership resulted in several improvements to Mysolution's Salesforce platform:

Leveraged Full Salesforce Capabilities: Redtag helped maximize the potential of the Salesforce platform, enhancing product stability and making it easier to maintain;
Enhanced UI/UX: Our focused effort on developing better UI/UX flows resulted in a more user-friendly and intuitive interface;
Adaptability and Technical Expertise: Redtag team's ability to quickly adapt and deep understanding of Salesforce helped overcome challenges and deliver high-quality results.

By delivering the project, Redtag and Mysolution, together proved that with the right team, any challenge can be turned into an opportunity for growth. By optimizing Mysolution's Salesforce platform, we have helped streamline Mysolution’s talent management processes, and we believe that this partnership will continue to thrive. As the global market for human capital rapidly evolves, our teams will keep pushing boundaries and pave the way for innovative solutions.

Q&A Session