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MCFE

Mitsubishi Caterpillar Forklift Europe B.V. (MCFE) is a leading manufacturer and distributor of forklifts in Europe. It is headquartered in Almere, Netherlands, the company distributes three distinct brands – Mitsubishi Forklift Trucks, Cat® Lift Trucks and Rocla banners. Parent company of MCFE, Mitsubishi Nichiyu Forklift Co., Ltd. (MN), is the result of a merger between Nippon Yusoki Co. Ltd. (Nichiyu) and the forklift operations of Mitsubishi Heavy Industries, Ltd.

Task:

MCFE has selected Tavant Warranty to be the global system for warranty management.

Solution:

For conducting warehouse accounting and managing customers MCFE has decided to use Salesforce with further integration with Tavant. For that integration are used: Middleware server ION and REST API. Methods for synchronous and asynchronous calls, using invocable, batchable and scheduler class annotations have been implemented.