Mitsubishi Caterpillar Forklift Europe B.V. (MCFE) is a leading manufacturer and distributor of forklifts in Europe. It is headquartered in Almere, Netherlands, the company distributes three distinct brands – Mitsubishi Forklift Trucks, Cat® Lift Trucks and Rocla banners. Parent company of MCFE, Mitsubishi Nichiyu Forklift Co., Ltd. (MN), is the result of a merger between Nippon Yusoki Co. Ltd. (Nichiyu) and the forklift operations of Mitsubishi Heavy Industries, Ltd.
MCFE has selected Tavant Warranty to be the global system for warranty management.
For conducting warehouse accounting and managing customers MCFE has decided to use Salesforce with further integration with Tavant. For that integration are used: Middleware server ION and REST API. Methods for synchronous and asynchronous calls, using invocable, batchable and scheduler class annotations have been implemented.